Refund and Returns Policy

Our refund and returns policy lasts 7 days or up to the point when your jackets starts production. After 7 days have passed since your purchase and after your jacket is sent to production, we can not offer you a refund.
5 Days after receiving your jacket, an exchange can be made if your custom or non-custom tailored/altered jacket is not made to the measurements provided in your order. Jackets that are made with the wrong measurements are eligible for an exchange for a same price item or of lesser value plus shipping and handling cost. Please contact us before sending the jacket back to us. Shipping is not included.

(Please contact us if you are unsure about your measurements before you make an order.)

Before you return your jacket, please contact us though email; To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items

Only regular priced items may be refunded. Sale and custom items cannot be refunded.


We accept a one-time exchange, you will be responsible for the shipping when mailed back to you. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at

Shipping returns

To return your product, you should mail your product to: PO Box 90, Pearl City HI 96782.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We do charge a restocking fee of $15, the cost of the restocking fee will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at for questions related to refunds and returns.